Required Speeds

EventHive VX is built on WebRTC, a framework that uses peer to peer (p2p) connections and MESH networking. With these types of connections, audio and video data streams are sent directly between two or more user devices. This can be a great way to send data for smaller groups, but it relies on a fast internet connection and minimal latency. As more users join in on the call, more network speed and bandwidth is required.

We don't currently have a way to measure exactly what the required speed of the connection is between each of the callers, but we can recommend some average network speeds that are suggested for WebRTC products like ours! In general: the higher your internet speeds, the better quality of video and audio you will receive. 

Meeting Type

Required Speeds

Notes

One on One Meetings

At least 2.0 Mbps outbound (upload) and 2.5 Mbps inbound (download) are required


Four or more participants

At least 3.2 Mbps outbound (upload) and 3.2 Mbps inbound (download) are required

Due to the way peer to peer connections are designed, the more participants you add to the call the higher bandwidth you will need. 

 

Latency

For latency, you will want to make sure you are experiencing less than 100 ms on your network for the best experience. Up to 400 ms is acceptable, but not ideal for high-quality conversations. You can check your latency by running a Ping test or TraceRoute


Network Configuration & Security

 

Firewall

If you or your company use a firewall, you may experience some connection problems depending on your firewall settings. For a smooth experience, we recommend:

 

  • Opening port 443 for outgoing traffic for both TCP and UDP.
  • Additionally, outgoing traffic should preferably be direct and not sent through a proxy. 

VPN

Right now we don't recommend using EventHive VX with a VPN. Because our service is peer to peer, not having a consistent IP address can cause problems connecting to rooms, or in some cases a specific guest in the room. Our recommendation is to turn off your VPN when having a EventHive VX conversation, and then turn it back on after finishing the meeting.